Privacy policy
PRIVACY POLICY
Effective Date: 12 August 2026
Last Updated: 12 August 2026
Devarsh Impex ("Devarsh Impex", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you provide when you visit or use www.devarshimpex.com (the "Website"), create an account, place an order, contact us, or otherwise interact with our services.
This Privacy Policy explains what information we collect, why we collect it, how we use it, when we may share it, and the choices available to you.
1. Information We Collect
Depending on how you use our Website, we may collect:
Personal Information
- l Full name
- l Billing and shipping address
- l Email address
- l Telephone/mobile number
- l Account login information
- l Order and transaction details
- l Product preferences and communications with us
Payment Information
Payments may be processed through third-party payment providers. We generally do not store complete card, banking, UPI, or other payment credentials on our own systems. Payment information is handled by the applicable payment service provider according to its own privacy and security practices.
Device and Usage Information
When you access our Website, certain technical information may automatically be collected, including:
- l IP address
- l Browser type and version
- l Device type
- l Operating system
- l Pages visited
- l Referring pages
- l Approximate usage and interaction information
- l Cookies and similar technologies
2. How We Use Your Information
We may use your information to:
- l Process and deliver your orders
- l Confirm payments and transactions
- l Create and manage customer accounts
- l Provide customer support
- l Respond to enquiries and requests
- l Process returns, refunds, exchanges, and warranty claims
- l Prevent fraud, abuse, and unauthorized transactions
- l Improve our Website, products, and services
- l Personalize your shopping experience
- l Send order-related communications
- l Send promotional communications where permitted and where you have provided appropriate consent
- l Maintain business, accounting, tax, legal, and compliance records
- l Protect our Website, customers, employees, and business
- l Comply with applicable laws and lawful requests
3. Cookies and Similar Technologies
We use cookies and similar technologies to operate and improve our Website, remember preferences, understand Website usage, maintain sessions, and, where applicable, support analytics and marketing.
Please see our separate Cookie Policy for more information.
4. Sharing of Information
We may share relevant information with trusted third parties where reasonably necessary to operate our business, including:
- l Payment processors
- l Courier and logistics providers
- l Website hosting and technology providers
- l IT, security, analytics, and service providers
- l Customer-support providers
- l Professional advisers such as accountants, auditors, lawyers, or consultants
- l Government authorities or law-enforcement agencies where required by applicable law
We do not intend to sell your personal information to third parties for their own unrelated purposes.
5. Third-Party Services
Our Website may contain links to or integrations with third-party websites, payment services, social-media platforms, analytics services, or other external services.
We are not responsible for the privacy practices of third-party websites or services. You should review their respective privacy policies before providing information to them.
6. Data Security
We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure. You use the Website at your own risk.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business and financial records, resolving disputes, preventing fraud, and complying with legal obligations.
Different types of information may be retained for different periods depending on the applicable requirements.
8. Your Choices
Depending on applicable law, you may have rights or choices concerning your personal information, including:
- l Requesting access to certain personal information we hold about you
- l Requesting correction of inaccurate information
- l Requesting deletion where legally permitted
- l Withdrawing consent where processing is based on consent
- l Opting out of promotional communications
- l Raising a privacy-related complaint or grievance
To exercise an applicable right or make a privacy request, contact us using the details below.
9. Promotional Communications
If you receive marketing emails, messages, or other promotional communications from us, you may unsubscribe using the unsubscribe mechanism provided in the communication or by contacting us.
Even if you opt out of marketing communications, we may continue sending essential transactional communications, such as order confirmations, shipping updates, payment notifications, and customer-service messages.
10. Children's Privacy
Our Website is not intended for children who are not legally permitted to make purchases or provide personal information under applicable law.
If you believe a child has provided personal information to us improperly, please contact us so that we can take appropriate action.
11. International Transfers
Where personal information is processed, stored, or accessed outside your state or country, we will take reasonable steps to do so in accordance with applicable law and appropriate contractual or organizational safeguards where required.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, technology, legal requirements, or services.
The updated version will be posted on this page with a revised "Last Updated" date.
13. Contact and Privacy Grievances
For privacy questions, requests, or complaints, please contact:
Devarsh Impex
Address: MILKAT NO-656, REVANYU SARVE NO-596/3, MORARINAGAR,TURKHA ROAD, BOTAD, Botad, Gujarat, 364710
Email: dm.devarshimpex@gmail.com
Phone/WhatsApp: +91 8530678345
We will make reasonable efforts to respond to privacy-related requests within the period required by applicable law.
By using our Website, you acknowledge that you have read and understood this Privacy Policy.